Let us know what you think

At Coastal Mini Storage we are dedicated to achieving maximum customer satisfaction. If you have any comments or suggestions we would  love to hear from you!

70 Responses to Let us know what you think

  1. Edward and Mary: Thanks! Ed and Fred really are a great team!

  2. Lisa and Andy: Thank you!! We really appreciate the thoughtful comment. Please let us know if you need us again in the future.

  3. Edward & Mary Riggs

    Ed & Mary Riggs
    After reading some of the glowing testimonials what can we say that hasn’t been eloquently stated already? I must add that Ed & Fred are the businessmen that all others aspire to be. Of all my dealings, they top my list.
    We consider them to be our friends.

  4. Lisa and Andy

    From the day we chose Coastal mini storage to the day we emptied our unit we have delt with people of perfection,we would recomend you to all ,Thanks again. Lisa & Andy

  5. Bill and Eileen: Thank you so much for sharing your experience at Coastal Mini Storage of Cedar Point! It’s always so nice to hear such great comments. We are so glad to have you as a loyal customer.

  6. Bill and Eileen Graham

    I began using Coastal Mini Storage, Cedar Point in August of 2010. We were relocating to Emerald Isle and needed to put an entire household in storage while we were building our retirement home. With Judy’s help we were able to get the temperature controlled units we needed for our furniture, and a under roof storage area for my motorhome. She helped us juggle the dates a little and really went out of here way to make it easier for us.

    I rarely comment about service, but felt I had to because I am more than satisfied with the friendly, helpful, courteous service that we have received at this location. I had intended to relocate my motorhome after we moved to our new home, but I have decided to continue storing at Coastal. It’s found a good home when we aren’t on the road.

    Thanks Judy for a great experience.

    Bill and Eileen Graham

  7. Chris Corry, Sudbury, Ontario, Canada.

    This is the second year I have used Calabash, Coastal Mini storage to store my motorcycle and trailer. The facilities are excellent and very secure. It is nice to know that your possessions are safe while stored.The rates are fantastic, and Ed the manager ensures that all processes run smoothly. Ed makes you feel at home and always finds time to check and make sure that everything is to your satisfaction. I’m glad I found Coastal, and will be back next year. I highly recommend it to anyone with storage needs !

  8. Gerry Levesque

    This is our first time using the mini storage in Calabash, NC. We have travelled from Ontario, Canada and this place was recommended to us as being very clean, friendly and safe. Ed, the manager, made everything simple and easy for us to store our belongings for a 2-month period. Without hesitation, we will be making use of the facilities in the upcoming years and we will be recommending to others. Thanks again!

  9. I was very pleased with the service and warm welcome I received the first day I visited the business. On a scale from 1-10, I give it a 10+!

  10. I had a storage unit at the Neuse Blvd location for about 9 years. It’s a great place and the managers are a pleasure to deal with. Not only is the facility nice and very clean — there is a bathroom and a dumpster you can use, they will let you borrow their brooms, etc., but also the people are extremely nice and helpful. The manager is super friendly and really goes out of his way to help. He was also very tolerant after we lost the keys more than once. I have had storage at other places where there is no bathroom for customers, or where the people are not helpful, and it makes a HUGE difference when they are nice and helpful! Thanks! : )

  11. Greg Mayol AMS, PCAM Community Mangaer Brunswick Plantation POA

    I wanted to pass on my highly favorable experience at the Coastal Mini Storage (CMS) here in the Calabash/Sunset Beach, NC area. The CMS team of Ed Whitehead, Manager and Fred Melnichak, Associate, warmly welcomed me to the facility, explained the rental process, carefully reviewed the rental documents with me, gave me a tour of the storage unit and showed me the entry/exit procedure. During my tour of the facility I found it to be very clean and well maintained. Then, they made the experience even better by providing me with a CMS loaner truck to transport my storage items and even lent me a hand unloading some of the items from the truck. They were knowledgeable and helpful; they went above their required duties and I truly appreciated their friendly customer service approach and professional manner, during this rental process. So a big thank you to Ed and Fred.

  12. I just had to let you know just how pleased I was with the experience I had at your Coastal Mini Storage in Cedar Point. From the moment I walked in the door, Judy Hughes greeted me like a friend, and from that moment on, she provided me with some of the top customer service that I have ever experienced! Being in the customer service business myself, I really pay attention to how I am greeted and treated when I am on the receiving end of customer service. Judy was definitely tops in my book! She is a true asset to your facility.

  13. Curtis and Judy at Coastal Mini Storage in Cedar Point, NC went above and beyond in their customer service to help us from a distance. I definitely recommend their facility.

  14. My husband and I were some of the first renters when Coastal Mini Storage opened. The facility is so well kept — clean, safe and secure! We rented in a climate-controlled area. We never have a doubt that our stuff is going to be there and in the same shape as we left it when we put it in there. It is one of the best run storage facilities in the Longs area. The staff is VERY friendly and helpful! We would recommend to anyone who needs a safe and secure place to store their extra stuff to use Coastal Mini Storage!! It is an A++ facility!!

  15. Liz Cooper

    Thanks so much to Judy Hughes at Coastal Mini Storage in Cedar Point! She was efficient, knowledgeable and expedited the entire process in no time at all! I wouldn’t hesitate to recommend CMS-Cedar Point to our military friends moving in/out of the area.

  16. We have been providing moving labor service’s at the Calabash location for years now and have found it to be one of the best storage facilities in the area. Ed and Fred are excellent at assisting customers with all of their storage needs , helpful and friendly. Many of their customers have commented to us on more than one occasion the positive experince they’ve had in dealing with both Ed and Fred , these guys are top notch. Dane & Chad
    2 Clean Cut Guys LLC.

  17. We actually found Coastal Mini Storage by accident. We had called one of your competitors and thought we were going to there location and ended up at CMS Calabash and said well while were here lets check it out. We had the pleasure of meeting Fred and Ted and we both looked at each other and knew that we were staying right here. Really the attention to detail and customer service was like something from yesteryear. If affordable competitive rates in a super clean and safe facility with exceptional customer service is what your looking for then Coastal Mini Storage Calabash is the place! Thanks guys for making our families move a pleasent one.

  18. Janice & Ronnie Wilkins

    Ed and Fred are the most helpful guys and go out of their way to make our storage needs affordable and convenient. I would not go anywhere else for my storage needs. The Calabash, NC location is THE best, bar none

  19. I recently used CMS in calabash for a few months before I moved into my new home. My daughter recommended them to me. Everything went smoothly and I am all moved into my new home now. Thanks to Ed and his team.

  20. With my husband who is in and out to sea with the US Navy I have had my stuff in storage at CMS in Calabash four times now. The manager Ed and his assistant Fred have been so helpful. They make me feel at home when I come and go which lately has been a lot. I recommend CMS to everyone.

  21. Judy does such a wonderful job managing the Cedar Point location. My family business is Emerald Isle Realty. We are very pleased with the cleanliness, security and peace of mind with storing numerous items for our property management business. Thanks Judy!

  22. Angelo & Vickie Molinari

    Moved in a few months ago and could’nt be more pleased. The unit we leased was clean and easily accessable. Fred signed us up and was very helpful with our move. The loaner truck was a plus and surely appreciated. Fred also offered any personal assistance if required. Although we did not need assistance with the move, his offer to help was still appreciated. I would reccomend the facility to anyone who is seeking storage facilities.

  23. JOHN MITCHELL

    When I first went in to the store to inquire about storage, I was approached on a very friendly and business like manner. Ed and Fred were very understanding with my situation and very helpful. The units are very clean and security is extremely good.
    Thanks for being there guys!!!
    John

  24. We have been customers of Coastal Mini Storage for the past 3 years. From the time we first rented storage space, we were pleased with the great customer service we receive. Everyone is always helpful, friendly and a pleasure to do business with! We wouldn’t want to rent from anyone else, and we always recommend our friends and family who have storage needs!

  25. We will always recommend your Calabash CMS. The manager, Ed and his assistant, Fred couldn’t have been more helpful. The units are clean and secure. Great location and the convenience of UPS was an added bonus .
    Keep up the good work. Thanks Sue

  26. The employees at Calabash Coastal Mini Storage are friendly, helpful and knowledgeable. Having a UPS facility so close is very convenient, and Fred was particularly helpful with mailing a UPS package. Thanks for your help!

  27. Jim Herriven

    We got our storage unit from Coastal what a class act. Bob was down there the morning after the strom and is giving a month 1/2 free plus waived all application fees plus the use of his truck. Thanks agian Coastal Mini Storage!!!

  28. Coastal Mini Storage was a life saver yesterday. Bob’s gesture of kindness helped more than you can know. A victim of the storm was given one day to get everything out of the house. The house was lifted off of the foundation and she will not be allowed back in until it is repaired. We had very little time to find a place to store it all. Bob from Coastal Mini Storage met us within 20 min and quickly set us up with a unit. In addition to being extremely kind and helpful, Bob also graciously waived the fee for the unit for the next month for our friend. She had already endured so much and this act of kindness is greatly appreciate. I am so thankful for people like Bob that step up and help others in their time of need. Bob and Coastal Mini Storage are tops in my book!

  29. Gamaliel Roman

    Bob was amazingly kind to my wife and I as we were in need. A tornado destroyed our house on Saturday April16, and Bob was very helpful in providing us with a storage space for a great deal. Bob was as kind as to rent us a big moving truck for nothing but fuel. Bob kindness gives Coastal Mini Storage a great name, I will recommend to anyone. Plus the place is clean, safe, and the process is simple. Great service cannot get better than this!

  30. mike petrone

    manager Ed Whitehead and his assistant Fred Melnichak have been very helpful to me. I have a motor home and a trailer stored at this unit, and I do alot of coming and going, with both units, and every time either Ed or fred are always there to help me either backl in or hook up. they go out of their way to be helpful. I am a very satisfied customer thanks to those two men.
    Mike Petrone Calabash NC

  31. Shafika Hanna

    I have been a customer of Coastal Mini Storage off and on for about 4 years and I am currently a customer. Peace of mind is priceless to me; so I can’t say enough good things about this company. My interaction with them, Ed and Fred in particular at the Calabash location, has always been pleasant and professional. They are always eager to help in any way possible. The units are clean (free of bugs, water intrusion, dirt, etc.) and the security is top notch. I have referred many friends and even people in passing to Coastal Mini Storage because you can’t put a price on peace of mind. My belongings are safe and the employees are friendly and honest. It doesn’t get much better than that!

    Sincerely,
    Shafika Hanna

  32. I am so delighted to have had the opportunity to work with Fred at CMS. He showed us th storage units and the cleanliness of them. Additionally he explained in detail what was offered at CMS. I particularly enjoy the benefit of having UPS available to us as such a close area. Fred I look forward to working with you as you display such professionalism in what you do. It gives me great pleasure to reccomend your facility to others for rental. Thank you again…

  33. I have found that the units are very clean and also Ed and Fred are extremely courteous and helpful.

  34. It is always a pleasure to visit CMS. The staff is always friendly and helpful! Fred is absolutely one of the most helpful and friendliest staff member you have. He is always willing to lend a helpful hand and welcomes everyone to the CMS facility. When our Brunswick Plantation POA was searching for storage, CMS was there with a fantastic deal! We will continue to use CMS because of Fred Melnichak and the wonderful attitude toward customers at CMS. Truly all are not equal!!

  35. We only have good things to say. The staff at Calabash was very helpful and made a stressful situation better. We knew our things were in good hands. Any future storage needs will be taken care of by CMS

  36. Fred Melnichak

    This is a great opportunity for our customers to comment about our facility. I look forward to hearing from our Calabash NC customers. Thank you for your business!

  37. Very friendly and helpful. And I appreciate that they take appearance into account when designing their facilities – it keeps the neighborhood looking nice.

  38. Coastal Mini Storage is a place I would recomend, I have used them over the past 4 years and Judy has always been very helpful with my needs. Thank you so much!!

  39. Len & Susan Moody

    Judy is such a great asset to Coastal Mini Storage in Cedar Point! She has been helpful from the first day we walked into her office looking for storage. We were moving to Emerald Isle, and she was extremely friendly and helpful! She made us feel like her most important clients! The facilities are always clean, and we feel that our belongings are secure. It’s a pleasure doing business with someone like Judy!

  40. Billie Blackwell

    Storage is a vital component to our business. Daily we are blessed with out of season donations that will find a home when the season arrives. We can thank Coastal Mini Storage and the wonderful staff for their continued support through the years. They are always friendly and willing to help.

  41. Vernell is the greatest. She is always so cheerful and professional. I really appreciate all the help she gave me with my storage needs. I have recommended her to others. She takes good care of her customers. Thanks Vernell.

  42. Very pleased with Vernells help at the Wilmington location. She has always been friendly and professional everytime I have been in there. The facility is clean and I know my stuff is safe. I would recommend this place to anyone that needs storage.

  43. Brunswick Insulation

    We have been renting units from Robert ever since we went into business, 10 years ago. The units have gradually gotten bigger but the prices have stayed competitive. Thanks Vernell.

  44. Judy was very polite and helpful. the storage was clean and sanitary. I would recommend the storage facility to friends and family.

  45. As the Finance Manager for a small nonprofit, it is critical that I ensure that every penny that gets disbursed is well spent. I have never considered the monthly check I have sent to Coastal Mini Storage for many years to be anything other than 100% value. Coastal Mini Storage has given us a fair rate for many years and has made certain that the confidential documents we store with them are more than safe and secure. It is obvious to us that their standards for customer service are above superior and they always over-deliver on their promises!

    And nearly as important to us as service and value is the friendly nature of the folks working there in the office. Vernell is efficient and responsive but she’s also personable and brings a little humor just when its needed. I’ve always enjoyed each interaction I’ve ever had with any of the staff at Coastal Mini Storage.

    Amy Jeffrey
    Finance Manager
    EAST COAST SOLUTIONS

  46. Bill and Eileen Graham

    We moved to NC last August and we will be building a new home in Emerald Isle. The Coastal Mini storage in Cedar Point is exactly what we needed to store our RV and our etire household until we finish our home. Judy was more than accomodating and very helpful from our first contact and she continues be very friendly and professional. The facility is immaculate and will run and we feel comfortable with the security of our belonging. Judy has helped make this stressful time better for us and so far we are extremely happy with our choice. Great place, great people. Thank You Judy! Bill and Eileen Graham

  47. Exceptional Service. Secure. Easy Access. Great Staff.
    I have rented space from Coastal Mini-Storage Cedar Point on three occasions. Judy listened to my needs and desires and provided excellent solutions. The first time was about five years ago when I needed environmentally controlled space to store thousands of paper documents from a law office. Judy placed me in a temperature controlled unit that securely kept the documents in first class condittion throughout a hot Carolina summer. Next, she provided a larger space (and rental truck) when I moved my law office. Recently, she provided an even larger space (and rental truck) for my home move. She is knowledgeable about storage options and understands of her customers needs. I would unequivically recommend Coastal Mini Storage, Cedar Point to anybody. Judy is a genuine asset for Coastal Mini Storage who always leaves customers smiling.

  48. Coastal Mini Storage in Cedar Point has given me a peace of mind for my belongings for a very very long time.
    Ms Judy is like Family to me and always so so very sweet every time we talk and she calls me by name being so professional in what she does.
    Ms Judy has helped me out so many times when I really needed her help, Ms Judy was there for me with kindness and love.
    I would recommend this facility in Cedar Point to anyone looking to keep their belongings safe and secure.
    They offer all kinds of selections and sizes of storage for your belongings.
    I look forward to my relationship with Coastal Mini Storage and Ms Judy for many more years to come.
    I love Coastal Mini Storage!
    Give them a try and you will love Judy in Cedar Point and the Business as a whole.
    Very professional and always there for you when you need them.
    A+++

  49. I rented from your facility in Wilmington before. I am moving and will need a unit again in a couple of months. I called Vernell because I was so pleased last time. She was very nice and the facility was clean and neat. I felt like my things were safe and cared for. Thanks for all your help.

  50. I have been storing my belongings at Coastal Mini Storage in Wilmington and am very pleased. Vernell worked with me to decide just what I needed. She is always friendly and helpful.

  51. We have recently rented four storage units at your Cedar Point Location. Judy helped us find exactly what we needed. She is always very friendly. The facility is very well maintained. We couldn’t be happier. We would recommend Coastal Mini Storage to anyone.

  52. Toni Higgins

    Judy Hughes at your Cedar Point facility is the best. When we moved here in 2006 we stored our whole house of belongings with Coastal Mini Storage in Cedar Point. The storage units and total facility wer always clean, well lit and a good value. Judy has always been able to provide wonderful customer service in a timely manner. All questions are answered, contracts explained. She is definitely an asset to your company. Judy was also instrumental in helping us with our business needs for an office and workshop. For our personal or business needs she has always maintained a professional and caring attitude. Thanks Judy!!!

  53. Faye M. North

    I have used Coastal Mini Storage in Cedar Point twice and will again if I need a clean safe place to leave my belongings . Judy is always friendly and very helpful . An she always calls me by name.

  54. Helen Taylor

    Judy at the Cedar Point location is a joy to deal with. She made me feel very comfortable and confident that my personal belongings would be safe and secure. She is always pleasant and knowledgeable.
    The storage unit is always clean.

  55. Your facility in Wilmington was recommended to me by a friend. Vernell was polite, helpful and knowledgeable. I am happy with the service I have received. I understand why my friend recommended this place, I will definately recommend it to all my friends as well.

  56. I have been with coastal mini storage since they opened the location in Longs, SC. I have been very happy with the excellent service from my friends Travis and Butch who run the complex. It is kept so clean and the climate control units are really climate controlled (not like my previous storage facilities)! The ease of tractor trailers entering the premises makes deliveries very smooth for my business. The use of the storage unit’s on site truck for moving has been very helpful to me twice. I love using Coastal Mini Storage and working with Travis and Butch to help me with my warehouse needs!!

  57. This is my second time using Coastal Mini Storage in Cedar Point. Why did I got back: because the place is alway kept nice and so clean and Judy is always so very helpful. I never worry while my stuff is kept in storage at this location.

  58. Its allways good to have a back up plan, alot of sweat off my sholder
    Thanks Vernell

  59. Lisa Watkins

    Thanks for the reasoniable rate vernell I think I am going to store my belongings there while going through this dramatic transition!!!

  60. Christina Newsom

    Thanks for all the help Vernell !!! I dident know what i was going to do with all my stuff. It realy helped me out when i rented my unit and I dident have to get rid of any of it ;] thanks

  61. Jeff Eltringham

    I truly appreciate Vernell’s help in this very trying time assisting me with getting a storage building for my father’s belongings. She was extremely helpful and very courteous as well, and I can’t thank her enough!!

  62. Marshall Gallop

    I just rented a boat/trailer spot at the Cedar Point location; and the entire experience was very pleasant and efficient due to Judy Hughes. Judy was courteous, informative and professional; and the transaction worked out exactly as she had described by telephone—no surprises. Very well maintained and secure appearing facility.

  63. Thanks a bunch for all you do me, just got one question….when can I start paying my account online!!!!! Love you all!!!!

    Best Regards,

    A. Fields

  64. Judy at the Cedar Point office was always very friendly and helpful. Move in/out and making payments were easy. The facility was clean, well lit and I felt safe storing my items there. I was impressed that during the flooding of a tropical storm, my unit never flooded.

  65. Thanks to Judy at the Cedar Point location, we were able to find just we needed and move in without any difficulty. She is a gem, you are blessed to have such a great “people person” as an employee.
    Sent as an email by Mary Fleagle

  66. james zimmer

    So far, very pleased with storage facility. Area was clean and staff very helpful.

  67. R. Grosswiler

    Why would you want to store your personal items, boat, trailer, or truck at Coastal Mini Storage? Because this is a professionally managed facility. The entire area is fenced with cameras focused on the buildings and road areas. Your belongings are very secure. Everything is kept neat and clean from the storage areas, office, the area inside the fence as well as the area outside the fence including all the grass surrounding the facility, which is kept neatly cut. The office manager, Travis Smith is a big help and very accomadating in assisting you with your storage needs. You could not find a better place to store your belongings or do business. Furthermore, the location is great!

  68. Thanks for making moving in and out so easy for us. You made it simple and we never once worried about our stuff – even though we were hundreds of miles away.

  69. Thanks for helping a business in need of a “Grand Opening” sign. We are greatful to have such a wonderful and thoughtful neighbor as Coastal Mini Storage of Sneads Ferry. Paula was so friendly and understanding of our situation and offered to help us out one day before our “Grand Opening”. Our Grand Opening was a success and we thank you for being a part of that. Please give James a hug from us.
    Best Regards,
    Shannon & Sherri from Just A Dollar Plus

  70. Charles C. Poindexter, II

    I have used Coastal Mini Storage over the years for a variety of needs and they have always met them!

    For the past 3 years, they have also helped me with a great cause for our community – The Cape Fear Literacy Council. When we have storage or transportation needs, the only call we need to make is to Coastal Mini Storage. Thanks for the jobs well done!!

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